Life Sciences

Tennessee Cancer Specialists Reduces Prior Authorization Turnaround Time by 60% with SamaCare

At A Glance

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Tenessee Cancer Specialists, one of the largest oncology and hematology practice groups in Tennessee.

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Their Challenge

No tools for managing, overseeing, and auditing prior authorizations leading to a “chaotic” process for the pre-certification team, with prior authorization delays and denials impeding patient access to care and causing friction between the business and clinical staff.

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The Solution

Tenessee Cancer Specialists moved all prior authorization activity to SamaCare’s centralized platform for submitting, tracking, and managing prior authorizations across all its payers.

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The Results

Within 3 months, Tennessee Cancer Specialists reduced prior authorization resolution time by 60% with SamaCare.

More timely prior authorization approvals resulted in fewer missed appointments and fewer delays to treatment, improving the quality of patient care and reducing the administrative burden on both the pre-certification staff and the clinical staff.